FAQ
1. How do I book a service appointment?
Use our online booking form or call our workshop. Select your service type, preferred date, and provide basic bike details. We’ll confirm availability and reserve your slot.
2. What brands do you service?
We work on all makes—Harley‑Davidson, BMW, KTM, Ducati, Triumph, Honda, Yamaha, and custom projects. Our diagnostics cover both carbureted and modern electronic systems.
3. How long does a typical maintenance visit take?
Standard services (oil change, safety check) complete in 2–3 hours. Advanced work—engine builds, custom fabrications—varies by scope; we provide precise timelines in your initial estimate.
4. Do you offer pickup and delivery?
Yes. Within Greater Cairo, we provide secure pick‑up and return service. For longer-distance or international customers, we can coordinate crating and logistics.
5. Are parts genuine OEM?
We use genuine OEM parts for warranty work and offer premium aftermarket options for performance upgrades. All parts are backed by manufacturer warranties and our custom six‑month guarantee.
6. Can I visit the workshop during my bike’s service?
Absolutely. We welcome clients to observe bays, discuss progress with technicians, and review digital reports on our in‑shop screens—ensuring transparency and peace of mind.